Guest Protocol
Upon reopening, we will be taking every possible measure to provide our guests with the safest experience imaginable. Here is what you can expect and the ways you can help us to maintain a safe environment and experience for everyone;
1.
Anyone who has not read the protocol and signed our waiver will not be permitted in the building. No exceptions.
2.
Please come alone to your appointment. We will not accommodate extra family members, children or friends. If they come with you, they will need to wait outside.
3.
No handshakes or hugs for us at this time please.
4.
We will not be accepting walk-in appointments.
5.
Our restroom will be closed until further notice (unless it is an emergency). Please plan ahead.
6.
We will not be allowing food or beverages in the salon.
7.
Upon entering the salon, you'll be directed to the styling chair with your stylist.
8.
Appointments should be scheduled either by phone, through email or Facebook.
9.
When you arrive to the salon, please wait outside or in your car; we will text or call you when your stylist is ready to start your service.
10.
Guests are expected to be wearing a face mask upon arrival. No person will be permitted to enter the building without one.
11.
Prior to entering the building a touchless infrared thermometer will be used to take guests temperature.
12.
We will invite guests to hold onto their personal belongings including coats and purses.
13.
Towards the end of your service, we will total your service, add gratuity and your home care products (we will gather them for you and bag them up). We are encouraging guests to pay with CC.
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14.
Blowdries will not be offered until further notice. If you are coming in for a haircut service, please come with clean, dry hair.
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15.
We will not be scheduling future appointments inside of the salon. This is to shorten the amount of time you're spending in the building. We will note your future appointment day and time preferences and call or text you in a timely fashion with your next service.
16.
Waiver must be signed prior to coming to your appointment.
Please know how very important providing excellent service is to us. These new measures we are taking are temporary until we can get back to the high standards that you've come to expect from us. We hope that will be sooner than later!
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We sincerely appreciate your support. This situation has certainly brought on some challenges but we are determined to rise to the occasion with a positive attitude and high level of professionalism. As these circumstances are ever changing, they will require our constant attention and evaluation. We ask that you be patient with us as we make necessary adjustments.